The role is responsible is for systems administration within the team IT infrastructure and operations. Support encompasses power plant sites, corporate headquarters, datacenters, and regional offices. Individual will be responsible for hands-on day-to-day support of infrastructure. Infrastructure consists of Linux and Windows servers and applications and databases. Individual is also responsible for managing hardware and software, on premise Windows servers, storage systems, databases and reporting applications, messaging services, directory services, backup and recovery applications, security systems, disaster recovery, and asset management.
Regular exposure to business stakeholders and executive management, as well as the authority and scope to apply your expertise to many interesting technical problems.
The position requires constant communication with colleagues.
Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
Deploy and administration of physical and virtual servers’ infrastructure. Operating systems installation, upgrade, configuration, standardization and deployments.
Responding to support issues related to Linux and Windows servers.
Will be responsible for setting up new instances.
Will be responsible for monitoring system health and performance of instances deployed.
Monitor of infrastructure systems health, assess alarm conditions, conduct incident review and root cause analysis, and escalate incidents as appropriate.
Participate in change management; perform systems, storage, and network maintenance, apply updates and patches, tuning, resource trending and administration.
Document and follow configurations, processes and procedures.
Aid in infrastructure and disaster recovery planning for servers, storage, and network systems.
Analyze needs, research and evaluate technical options, propose and implement solutions.
Participate and contribute in tasks and IT projects. Coordinate with end users and external parties (vendors, consultants? etc.) as appropriate.
Validate overall service availability, performance, integrity, redundancy, security, and business continuity. Conduct disaster recovery testing and backup and recovery testing.
Participate in IT support for projects, facilities projects, and datacenter infrastructure projects. Play a proactive role in identifying and helping to resolve critical issues that may arise in each functional area.
When required, travel to other sites and offices for IT implementation and support.
Manage and maintain procurement, inventory, and lifecycle of IT assets. Perform routine audits of systems and software. Track new orders and coordinate delivery and receiving of IT assets.
Will be required to carry a Mobile Phone and respond to after hours “on call” support issues. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Skills and Qualifications:
Ability to use initiative to work independently, as well as collaboratively in a team environment; able to solicit feedback
Exceptional and effective interpersonal and communication skills to interact with clients and colleagues to troubleshoot and optimize performance
Bachelor's degree or an equivalent combination of education and experience.
4+ years of experience in Web Services Experience
4+ years of experience in Linux administration
3+ years of Microsoft Windows Server 2012, 2008
Knowledge of firewalls and networking experience is a plus
Use of monitoring and tools - SCOM, Solarwinds
VMWare knowledge a plus
Certifications in Linux Admin or Microsoft Server Admin are a plus
Antivirus platform exposure a plus: Symantec End Point Protection Antivirus
Backup platform exposure a plus: HP Data Protector, TSM, Legato
Hands-on experience with LAMP (Linux, Apache, MySQL, PHP) installation, customization, and maintenance
Outstanding teamwork skills.
Ability to manage multiple projects and meet project deadlines.
Education and/or Experience Requirements:
Minimum 5 years of responsible experience.
Minimum 3 years related IT systems administration experience.
Bachelor’s Degree in Computer Science, Computer Engineering, or MIS preferred
MCSE or demonstrated relevant experience preferred
CCNA or demonstrated relevant experience preferred
Knowledge of SCADA system connectivity and security preferred